1. Introduction
This privacy policy explains how Master Sanhati collects, uses and protects the personal information you provide when contacting the practice. By using this website or submitting information through a form, phone call, email or WhatsApp message, you acknowledge the practices described on this page.
2. Information We Collect
When you reach out for a consultation, Master Sanhati may collect the following information: your full name, phone number, email address, any written description of your situation, your preferred method of contact, and any additional details you choose to share during a conversation or follow-up exchange.
3. How We Use Your Information
Your information is used only to respond to your consultation request, to communicate about available appointment times, to follow up regarding an existing or scheduled consultation, and to provide the spiritual guidance and support you have requested. Information is not used for unsolicited marketing.
4. Legal Basis for Processing
Personal information is processed on the basis of your consent when you submit a consultation request, and on the basis of legitimate interest in order to reply to your message, schedule an appointment or follow up on a conversation you have initiated. You may withdraw your consent at any time by writing to the email address listed at the end of this policy.
5. Data Sharing
Your personal information is not sold, rented or shared with third parties for marketing or commercial purposes. Limited sharing may occur only with necessary service providers who assist with email delivery, form processing or appointment scheduling, and only under contractual obligations to keep your information confidential and safeguarded.
6. Cookies & Tracking
Essential session cookies only. No non-essential marketing cookies are set by default. If Google Analytics is later enabled with your consent via the consent banner, data is anonymized where possible. You may disable cookies in your browser settings at any time; this may affect only minor functional aspects of the site.
7. Data Retention
Consultation requests and contact correspondence are retained for 6 months from the date of last contact unless an appointment has been booked, in which case records are retained for 3 years to support continuity of care, scheduling and any follow-up conversations that may be needed.
8. Your Rights
You have the right to request access to the personal information held about you, to request correction of inaccurate information, to request erasure where no legal basis for retention remains, to object to certain processing, and to request export of your personal data in a portable format. To exercise any of these rights, please contact sanhatiusa@gmail.com.
9. Children
This website and the services of Master Sanhati are not directed to children under the age of 18. Personal information is not knowingly collected from or about minors. If you become aware that information has been provided by a minor without appropriate parental consent, please contact Master Sanhati to have the information removed.
10. Changes to This Policy
This privacy policy may be updated from time to time without prior notice. Please review this page periodically to ensure you are aware of the current version. The date of the most recent update is noted at the top of this page.
11. Contact for Privacy Concerns
If you have questions, concerns or requests relating to privacy, personal data or this policy, please write to sanhatiusa@gmail.com or send correspondence by post to Master Sanhati, 21 Convent Avenue, New York, NY 10027, United States.